Boss Your Data Life Sciences
Help

Support

Boss Your Data for iPhone, Android & Chrome

Need a hand with the BYD iPhone app, the Android app, the Chrome extension or your account? We're happy to help.

Contact us

Email support@bossyourdata.com and we'll get back to you within two business days. Please mention whether you're using the iPhone app, the Android app or the Chrome extension, and the email address on your account.

Common questions

I can't sign in / I forgot my password

Use "Forgotten password" on the sign-in screen and we'll email you a reset link. If the email doesn't arrive within a few minutes, check your spam folder — and make sure you're using the address you signed up with.

How do I delete my account?

Open the menu behind the account icon in the top-right corner and choose "Delete account". Deletion is immediate and permanent — see our Privacy Policy for details of what is removed.

How do I get Pro access?

The free tier includes the full Insights news feed. Pro surfaces — dashboards, asset search and Ask BYD — are provisioned for teams. Request a demo from inside the product, or email us at the address above.

Where does the news come from?

The Insights feed is curated from 55+ industry sources around the clock, and every story links back to the original article.